THE PROCESS

STEP 1 – WE CHECK YOUR AREA

Most of our links on our site will take you to the signing up process, which starts with a map check first. We check your area to make sure you are within our service area. We need to keep our routes tight so that we can service our customers efficiently and effectively.

STEP 2 – PROVIDE YOUR DETAILS

Once we have determined you are in our area, you can provide us with your information. Things like, how many bins do you have? How often do you want us to come out? Along with when is your pick up day and approximate time. You will also create an account and complete checkout at this step.

STEP 3 – WE SCHEDULE / ROUTE

After we have all of your information, our routing team will work on getting you into one of our routes. New customers will typically get scheduled within a week or two. In rare cases you may be added to a route that is further out in the month depending on your location and when you signed up, but that is less common.

STEP 4 – WE ARRIVE AND CLEAN!

The day before your cleaning day, we will send an email reminder. The day of your cleaning you will receive a text message reminder. When we arrive, we will take your bins and run them through our equipment. We will wash, sanitized, disinfect, and dry the outside of your bins. Once completed, we will wheel them back up to your home and tag them indicating we completed the job.

Sue BereSue Bere
02:17 22 Oct 21
I seen the gentleman getting ready to clean the one trash can. I asked him about the services. He provided me a card and stopped to clean my bin. I signed up for monthly services right away. So professional and nice. I would recommend this service to everyone.
Mark GoinsMark Goins
19:29 04 Oct 21
We used Bin Heroes for the first time. I scheduled on the website on a Tuesday. They were there Friday on our trash pick up day. The trash cans looked like they did when we first got them. Great work! We received emails & updates on the upcoming service. Can't ask for anything better! I highly recommend.
John DavisJohn Davis
19:03 01 Oct 21
Dan "The Man" from Bin Heroes did a great job for our first experience. He showed up on the right day, after the trash and recycling had been collected. He steam sanitized both our cans, both with his machine and with a hand wand. He then disinfected them (by hand) to the point where they actually smell good. As a cherry on top, he dragged them up our long driveway back to our garage. He has exceeded my expectations in every way, and best of all his pricing is very reasonable. I wish someone had thought of this 20 years ago. Thanks Dan !
Katie GriestKatie Griest
00:08 25 Sep 21
BIn Heroes was fantastic! We’ve had our garbage and recycle bins for 3 years and never thought to clean them but wow it was a huge difference!!! I would definitely recommend and definitely will be adding bin cleaning to our seasonal chores. Our bins are so clean and I’ve never been so happy to smell a garbage can but these guys total rock! You won’t be sorry!
TakeinasiestaTakeinasiesta
19:51 17 Sep 21
Wow my trash cans haven’t been this clean since I first got them and they actually smell good!!!! The owner, Dan, has been so nice and professional to work with. When I had questions he responded immediately. I would highly recommend this great company!!
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